In Transactional analysis, ‘Transactions’ is the communication which is done without speaking a word. The communication done through feelings and emotions is called ‘Transaction’ in the field of Transactional analysis. For example, when you speak in a sweet and caring voice but your intent is sarcastic.
In order to understand the speech completely, the listener needs to read both non-verbal and verbal communication.
Generally, human beings experience pressure or create pressure on others to communication in a style that matches their expectations. For example, bosses who are controlling pressure their employees to give a childlike response. Those employees who resist to be ‘bossed around’ are labeled as ‘trouble’ by their bosses. Transactions can become negative or positive and their nature depends on the strokes present within them.
There are three types of Transactions in the field of Transactional analysis. The three very basic types of transactions are: Reciprocal or Complementary transaction, Crossed transaction, and duplex/covert transaction. Complementary transaction is the simplest type of transaction whereas Covert is the most complicated type of transaction.
Understanding the Complementary transaction is easy. The description of complementary transaction can be found on various websites about psychotherapies and students can also find some very good example to clarify their concepts. Following is a basic definition of Complementary transaction:
Reciprocal or Complementary transaction is a transaction which occurs when an individual is addressing the ego state both of them are in. A complementary transaction is done when one sends a message from a particular ego state ad gets a predicted response from a particular ego state in the other person. For example: A addressing B, “Have you been able to finish the book?” (Message sent from adult-ego state of person A to adult-ego state of person B). B replies, “Yes, I’m about to email its review to you.” (Predicted response received from adult-ego state of person B)