Conflicts occur within an organization when the team performing the task does not belong to the circle of trust. Trust is the most important part in varying out a task and without the people one can trust. Circle of trust refers to a group of people who have an outstanding working relationship and they trust each other over many issues.
This circle of trust may vary from place to place but its function, to carry out a task smoothly, does not vary.
Being a part of a circle of trust involves a high level of trust, reciprocity and cooperation within or between the people involved in the task. Communication channels should be open, cooperation across a wide range of issue areas is the norm, and non-violent ways for preventing, managing, or working toward the resolution of disputes and conflict are institutionalized. The potential for violent conflict to break out is minimal to non-existent.
Trust and cooperation are essential ingredients for a successful project team. To achieve these essential ingredients, a team member must be accepted into the project team's circle of trust. Knowing not just who you are, but also what you can contribute to the success of the project, is an important step to enter this circle. The first step in gaining entry into this circle of trust is being an active and empathetic listener.
As members of a project develop the feeling that they are a team, the level of trust among those members increases, which has a positive impact on the project. Improved cooperation among team members is in direct proportion to the level of trust among team members. Thus circle of trust is quite essential for a smooth working relationship between the team in any organization in order to truly complete the task allotted to them.
