...because skills matter!

Ethik - Sendler


Ich wurde so erzogen, dass ein Ertrinkender zu retten sei, egal welcher Religion oder Nationalität.

Irena Sendler

Conflict Management

Primer / Voraborientierung

Group conflicts:

A conflict refers to a serious disagreement or even hostilities between different groupings of people which can be between communities, between cities, provinces, races, nations, empires. These conflicts may end up being resolved or settled by dialogue or use of force. A group conflict may also refer to people or individuals in a given organization or place, ganging up against one another due to mis-interpreted social behavior. Group conflicts can also arise due to differences in norms, values, religion and race.

Group conflicts can therefore be classified as follows:

a.    Intergroup conflicts: this can be as a result of competition for valued material and resources, or result from some groups claiming more respect and esteem as compared to  others. This can lead to hostility between groups. During these conflicts there is always an enemy, adversary or counterpart who might need to be removed in order for the other winning group to be famous.

b.    Intragroup conflicts: is sometimes called infighting which is occasioned because of political supremacy between different groups in a country or region/tribe. Politicians will usually realign themselves according to party, race, and tribe, and fight so that they can always be at the top. The two groups will fight each other as though they are enemies.

c.    Small group conflicts: In these groups there exist both positive and negative conflicts. Constructively, conflicts may bring about problems and issues, but also alternative solutions. This will allow for the group to move on in terms of positive, beneficial development.

How to manage conflicts in groups:

A conflict will be started by an individual by inciting others and they follow him/her, therefore in tackling this there is need to listen to the one who started. Put down the views of the whole group and then devise a way on how to put to control the conflict. Decisions should be taken accordingly by persuading the groups/group to agree on a common ground.

Implementation and Control of Decisions

Few people in the world are god-gifted as they can perform miracles like pulling a rabbit out of a hat. Implementation and control of decisions are god-gifted abilities as well. Conflicts can be devastating for a person, organization or even a country and to have the ability of implementation and control of decisions really is an important aspect of one’s personality.

Read more: Implementation and Control of Decisions

Cooperative Leadership in Conflicts

It is said that where-ever human beings work conflicts always occur as that is human instinct. People have different kinds of emotions and feelings and different approach in seeing the things.

So when it comes to cooperative leadership in conflicts, it is a difficult art but a clever person can easily master it.

Read more: Cooperative Leadership in Conflicts

Konfliktgespräche konstruktiv lösen II - Kommunikation

konfliktFakten - Beziehung - Selbstdarstellung - Appell

People Skills

Die vier Aspekte einer Nachricht

Read more: Konfliktgespräche konstruktiv lösen II - Kommunikation

Konfliktgespräche konstruktiv lösen IV - Fehlkommunikation

Gestörte Kommunikation - Watzlawick - Verzerrte Kommunikation

Immer diese Mißverständnisse!

Um es vorweg zu nehmen: die Regel in der Kommunikation ist, dass wir uns nicht oder ungenügend verstehen. Oder, anders ausgedrückt:

Read more: Konfliktgespräche konstruktiv lösen IV - Fehlkommunikation

An Excercise to Inner Conflicts

One thing everybody has to deal with is conflict. Often interpersonal but even more frequently inner conflict and of course scheduling conflicts and needs conflicts - the list goes on and on. Conflicts may arrive at any time.

The conflicts are just markers that choices need to be made.maybe a choice between different options but often a choice about whether to continue a relationship or a planned action.

Read more: An Excercise to Inner Conflicts

You are here: Home Management Conflict Management