Conflict Behavior
Recognizing behavior which is specific to conflict situations needs some vigorous skills of conflict management. One must be ready for hard bargaining, as well as a range of negotiating tactics as one may be dealing with parties involved in a bloody conflict with long-standing roots. It should not surprise anyone that they do not trust each other.
The following are some of the many tactics and behaviors you may have to deal with without escalating the conflict or working against your own objectives. Recognizing behavior which is specific to conflict situations and not being taken aback by them will make it easier for you to tackle them.
In recognizing behavior which is specific to conflict situations, first group is of Bluffers. They misrepresent facts to convince you that they have a better bargaining position, options or alternatives than is the case. One way to evaluate these bluffs is through any mismatch between what they say and what you know to be a fact. Second behavior is that of ‘No authority’. This kind claims that they have no power to change their stand or discuss other alternatives.
Third in the list are the “Aggressors’, they try to put you off balance with outrageous statements, insults or threats. They would constantly interrupt the other person to stamp their authority. In recognizing behavior which is specific to conflict situations another kind is that of ‘Hot Potatoes’. They will try to shift focus from themselves to you or other parties. Next kind is ‘The Silent ones’, they will say little in order to get you to reveal all of your cards without them showing any of theirs. Last but not the least kind in recognizing behavior which is specific to conflict situations is that or ‘Interrogators’. They will respond to every statement or proposal with critical rather than clarifying statements.
