Openness is defined according to whether persons are able to use a communication system to organize themselves in any way they find satisfactory. One’s perception of openness also means the
facilitation of both production and circulation of information, as in true discussions where all participating parties are given identical opportunities.
The complexity of openness in communication systems range from technical issues, like how information is mediated and dispersed, via economical concerns, to a number of social issues that may influence the availability, use and the potential impact of information in society.
Initiatives should add to information to citizens by presenting information through government websites, improve consultation for participatory procedures by making it possible to argue public policy topics, and support decision–making by being acquainted with the value of citizen participation to decision–making.
Communication patterns may still provide a useful structure, but outlook would probably not be characterized as the most open outline is this situation. The makers of future communication systems need to be strongly aware of how users take advantage from different communication patterns in special circumstances.
How we communicate to different social circumstances becomes further complex when users of inter-connected communication systems have to make a number of noteworthy decisions about information.
Commercial information sources have another association to the excellence and sustainability of information. They always have to consider whether the presentation of information is going to sell their product, and if it is going to improve the customer’s experience of the product in which they have decided to invest their time and/or money.
To summarize some of these approaches to openness: From an official and public service point of view information providers want openness biased towards information access. One tends to encourage participation, but this is understood as mechanisms facilitating feedback, not as tools making the public producers of content.