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Conflict Management

Primer / Voraborientierung

Group conflicts:

A conflict refers to a serious disagreement or even hostilities between different groupings of people which can be between communities, between cities, provinces, races, nations, empires. These conflicts may end up being resolved or settled by dialogue or use of force. A group conflict may also refer to people or individuals in a given organization or place, ganging up against one another due to mis-interpreted social behavior. Group conflicts can also arise due to differences in norms, values, religion and race.

Group conflicts can therefore be classified as follows:

a.    Intergroup conflicts: this can be as a result of competition for valued material and resources, or result from some groups claiming more respect and esteem as compared to  others. This can lead to hostility between groups. During these conflicts there is always an enemy, adversary or counterpart who might need to be removed in order for the other winning group to be famous.

b.    Intragroup conflicts: is sometimes called infighting which is occasioned because of political supremacy between different groups in a country or region/tribe. Politicians will usually realign themselves according to party, race, and tribe, and fight so that they can always be at the top. The two groups will fight each other as though they are enemies.

c.    Small group conflicts: In these groups there exist both positive and negative conflicts. Constructively, conflicts may bring about problems and issues, but also alternative solutions. This will allow for the group to move on in terms of positive, beneficial development.

How to manage conflicts in groups:

A conflict will be started by an individual by inciting others and they follow him/her, therefore in tackling this there is need to listen to the one who started. Put down the views of the whole group and then devise a way on how to put to control the conflict. Decisions should be taken accordingly by persuading the groups/group to agree on a common ground.

Circle of Trust

Conflicts occur within an organization when the team performing the task does not belong to the circle of trust. Trust is the most important part in varying out a task and without the people one can trust. Circle of trust refers to a group of people who have an outstanding working relationship and they trust each other over many issues.

Read more: Circle of Trust

Democratic Influence in Conflicts

Conflicts always occur when there is a difference of opinion. This difference worsens and leads to occurrence of conflicts. Every conflict, when resolved has a democratic influence attached to it.

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Konfliktgespräche konstruktiv lösen I - Motivation und Konflikt

Latente Konflikte, verschobene Konflikte, Motivation

Motivation und Konflikt

Im Alltag, wie auch im Alltag eines jeden Unternehmens, treten Konflikte hervor. Gründe und Ursachen für Konflikte sind vielfältig. Häufige Ursachen sind:

Read more: Konfliktgespräche konstruktiv lösen I - Motivation und Konflikt

Influential Factors in Conflicts

Influential factors in the occurrence of conflicts are the main reasons of a conflict occurring in an organization. These influential factors can be identified as follows Current rank and position, Attendance, Effectiveness, Equal distribution, Bonuses. These are the influential factors responsible for the occurrence of a conflict within a team performing a task.

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Information Deficit Conflicts

Lack of information and a smooth working relationship between the departments of an organization may lead to conflicts through information deficiency. These conflicts can be fatal to organizational tasks and must be checked in time in order to ensure smooth functioning of all parts of the organization. Conflicts through information deficiency can create a crisis like situation in an organization.

Read more: Information Deficit Conflicts

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