...because skills matter!

Menschenleben - Temple

Wenn alles getan ist, ist ein Menschenleben am größten, am besten - aber wie ein trotzig Kind, mit dem man spielen muß und ein wenig zur Beruhigung unterhalten werden will, bis es einschläft, und dann ist die Pflege vorbei.

William Temple

Conflict Management

Primer / Voraborientierung

Group conflicts:

A conflict refers to a serious disagreement or even hostilities between different groupings of people which can be between communities, between cities, provinces, races, nations, empires. These conflicts may end up being resolved or settled by dialogue or use of force. A group conflict may also refer to people or individuals in a given organization or place, ganging up against one another due to mis-interpreted social behavior. Group conflicts can also arise due to differences in norms, values, religion and race.

Group conflicts can therefore be classified as follows:

a.    Intergroup conflicts: this can be as a result of competition for valued material and resources, or result from some groups claiming more respect and esteem as compared to  others. This can lead to hostility between groups. During these conflicts there is always an enemy, adversary or counterpart who might need to be removed in order for the other winning group to be famous.

b.    Intragroup conflicts: is sometimes called infighting which is occasioned because of political supremacy between different groups in a country or region/tribe. Politicians will usually realign themselves according to party, race, and tribe, and fight so that they can always be at the top. The two groups will fight each other as though they are enemies.

c.    Small group conflicts: In these groups there exist both positive and negative conflicts. Constructively, conflicts may bring about problems and issues, but also alternative solutions. This will allow for the group to move on in terms of positive, beneficial development.

How to manage conflicts in groups:

A conflict will be started by an individual by inciting others and they follow him/her, therefore in tackling this there is need to listen to the one who started. Put down the views of the whole group and then devise a way on how to put to control the conflict. Decisions should be taken accordingly by persuading the groups/group to agree on a common ground.

Circle of Trust

Conflicts occur within an organization when the team performing the task does not belong to the circle of trust. Trust is the most important part in varying out a task and without the people one can trust. Circle of trust refers to a group of people who have an outstanding working relationship and they trust each other over many issues.

Read more: Circle of Trust

Constructive Management of Conflict: Importance of Self-assuredness in Communication

An extremely important component of conflict management is an understanding and mastery of a set of communication skills. Good communication skills are not difficult to learn, but they may be difficult to put into practice. One of the important skills that needs to be a part of quality communication

Read more: Constructive Management of Conflict: Importance of Self-assuredness in Communication

Rare Goods Conflicts

Conflicts through rare goods are not quite rare. Since the man has explored the sub-surface world these conflicts through rare goods have been increasing with every passing day. These conflicts may arise because of the royalty issues, exploration issues or even partnership issues. Some of them arise on the basis of pricing issues.

Read more: Rare Goods Conflicts

Aggressive Behavior in Managing Conflicts

Negotiation is a course of action to achieve goals through communication with at least one other party, with the supposed outcome an agreement. The two parties have a conflict, or have differences that may result in conflict.

Read more: Aggressive Behavior in Managing Conflicts

Conflict Management Styles

Conflicts can be managed in many ways i.e. its prevention, limitation, resolution or transformation of conflicts through the use of diplomatic skills. Conflict management styles involve preventing conflicts from breaking out or swelling or stopping or reducing the amount of violence by parties engaged in conflict.

Read more: Conflict Management Styles

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